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Support Center

We're here to help! Find answers to common questions or reach out to us.

Frequently Asked Questions

What is PicPeep?+

PicPeep is a fun photo app with pose overlay templates for couples and friends. Follow the pose guide on screen, take a photo, and create memories together!

How does PeepView work?+

PeepView connects two phones nearby via Wi-Fi or Bluetooth. One phone becomes the camera, and the other shows a live preview. The person being photographed can see exactly how they look and even tap to take the photo remotely.

Do I need an internet connection?+

No! PeepView works entirely over local Wi-Fi or Bluetooth. No internet connection is needed.

What is the Peep Pro Pack?+

The Peep Pro Pack is a one-time purchase that unlocks 25+ couple pose templates, 10+ friend pose templates, advanced photo filters, and the remote shutter feature.

How do I restore my purchase?+

Go to Settings in the app and tap the Peep Pro Pack card. On the upgrade screen, tap "Restore Purchases" at the bottom.

The app isn't connecting to another phone+

Make sure both phones have Wi-Fi and Bluetooth enabled. Both phones need to have PicPeep open on the PeepView tab. Try tapping 'Start Pairing' on both devices.

How do I change the app language?+

PicPeep follows your device language. Go to your iPhone Settings → General → Language & Region to change it. PicPeep supports English and Traditional Chinese.

Still Need Help?

Contact

Contact Us

Send us an email and we'll get back to you as soon as possible.

support@picpeep.com